We just bought our first home and we were looking for a reliable and professional company to deep clean the carpet on the second floor. The previous owner of the house was a cat owner, and since I am DEADLY allergic to cats, we knew we had to get the carpet cleaned ASAP before we moved in and all our furniture arrived.
I looked FCR up on Google and since they had amazing reviews, I decided to give them a call. I spoke with Tracy and set up for a tech to come out on the same day we moved in (we are still waiting for our furniture to arrive from overseas) to do an inspection on the carpet and tell us an estimate of how much the service will be.
Carlos arrived on time and did a thorough inspection of the carpet and the spots that needed to be treated prior to the whole cleaning. He explained all the steps, and showed us why we definitively needed to get the carpet cleaned (it was GROSS), gave us an estimate (their pricing is absolutely reasonable), offered us a 10% off for being military (yay!), and said he could do the cleaning that day or come back whenever we wanted if we weren’t sure yet what we wanted to do.
My husband and I decided to simply do it that same day and have peace of mind that neither him or I will be sick due to our allergies.
Carlos was amazing at his job and Pablo also came out to inspect and make sure we were satisfied.
We are happy to report our carpet is perfect, (almost) new!!! We haven’t had an allergic reaction even though we decided to pass on the sanitizing step FCR offers for an additional cost. That should tell you how well our carpet was cleaned :)
Thank you FCR Team! You rock!
They were professional, fast and convenient. Great service and the most important thing was that this company was CERTIFIED! !!!!
They were on time and professional. They were thorough explaining what services they were going to provide. The technician was knowledgeable and courteous. The products they used clean the carpets and let a great smell. I would recommend them to everyone who wants their carpets cleaned and done in an expeditious manner.
They were extremely nice and professional from the second I picked up my phone to call and schedule an appointment. He was prompt and called me to let me know he was on his way. They even did a follow up phone call to make sure everything went well. My carpet is damaged and stained from tenants in the past but they did a great job getting them as clean as I have seen them in months.
The first call was to dry clean sofas and chairs. Tony and Sabria were the technicians who completed the project. They both worked very hard and stayed over time to attempt to clean some particularly difficult spots. They were fast, yet spent the extra time when the job called for more attention. They were both friendly, helpful, and completed the job very well.
Because they had done an excellent job on the sofa, I had them return the next week to clean tile floors in high traffic areas. They again arrived timely, and completed the project with excellent results.
I am renting a house and before I moved in wanted the tile and grout to be cleaned it was disgusting. After shopping around I saw the website for Fusion CRS. Not only were their prices better than others they did an amazing job. Very thorough and professional crew. I also entrusted them to clean my wife’s Turkish rug!
Special pricing included carpet cleaning in three rooms plus an additional area at no charge which was very good business
Wow, great customer service! The two guys showed up when they said and did a wonderful job. I greatly appreciate the professionalism.
Fusion has cleaned my carpet and my tile and grout.They have done the best job I have ever had.The price is fair and the job is done well,on time, and pleasantly.I will always call them.
Service called before coming, arrived on time (actually available a bit early as their earlier appointment canceled) and did a good job of truck mounted carpet cleaning. It was significantly cleaner when they left. (We were cleaning to see if the old carpet in a home we bought was salvageable but years of neglect had taken their toll.) Technicians/service professionals worked well and quickly but were great at answering questions. Cost less than the service the carpet sales person had recommended to us, but came with good ratings. We intend to use them to keep the new carpet clean.
We were moving our business into a building that had been a machine shop for 20 years. The office area had tile floors and light colored grout that were absolutely filthy. In fact when Pablo came in he thought it was black grout. He wasn’t sure he’d be able to help so he came in and, at no charge, cleaned a sample area. The cleaning process worked! They cleaned the whole office at a very reasonable rate and did a terrific job. Very pleased!
I have used Pablo and his crew for years I can honestly say they are by far the most professional carpet cleaning company in this area. Their quick response time and turnaround is second to none and the crews attention to detail is amazing. The prices are affordable and you get what you pay for and more.
Try them out you will not be disappointed.
They were on time and professional. They were thorough explaining what services they were going to provide. The technician was knowledgeable and courteous. The products they used clean the carpets and let a great smell. I would recommend them to everyone who wants their carpets cleaned and done in an expeditious manner.
They were extremely nice and professional from the second I picked up my phone to call and schedule an appointment. He was prompt and called me to let me know he was on his way. They even did a follow up phone call to make sure everything went well. My carpet is damaged and stained from tenants in the past but they did a great job getting them as clean as I have seen them in months.
Extremely good. Tony explained everything to me, and showed me what they were using as they were doing the job.
Both Tony and Broc could not have been more professional. Will definitely use them again.
I love these guys have been using them for years. Highly recommend them! I have four dogs and one is a puppy who still makes messes. They get the stains out everytime
Very pleased with recent tile cleaning by Fusion CRS for our condo in the FWB area. Service came recommended from several other condo owners and a business associate in the area. Technicians were very professional and informative taking time to explain the whole cleaning process. Floor looks brand-new…amazing, considering it hadn’t been cleaned in years of rental use! Excellent pricing as well for cleaning/sealant services. Would definitely recommend to friends and will use them again in the future. Many thanks for a job well-done!!
This company has offered high class service to my business 100% over the past few years. The jobs are checked and double checked consecutively. Their high standards are only matched with fantastic customer service, trust, and integrity. I would HIGHLY recommend this company to anyone looking for something as simple as a carpet cleaning; all the way to major home rehabilitation. Thank you for you great work and constant support and service of our North West Florida Community.
Very pleased with the service and price offered by this company. They did a great job cleaning, were very flexible, professional and pleasant. I highly recommend this company and will use them again in the future.
