About Us Page

We Service Destin, Niceville, Navarre, Crestview, Fort Walton Beach. In the Florida Panhadle

Why Choose Us?

A Step Above the Rest
The carpets, tile, air ducts, and furniture in your home is a part of the fabric of your life. Taking care of them properly requires care and trust in the right company for the job. Part of our mission is to provide honorable service completed by a responsible and dependable team.

We Trust Our Technicians
Fusion makes it a priority to train our technicians weekly to ensure continued growth and knowledge in our field.
We will only allow someone to service your home that we would trust in our own.
Each member of our team must pass a thorough background check.
All employees at Fusion must complete a drug test before they are hired.
We instill in all staff members the importance of customer service first and foremost.
Fusion works with the goal of establishing a sincere relationship with all of our customers, from the time you call to the moment our technician finishes.

Who Is Fusion

Our Company Mission

Our mission is to provide professional services infused with quality, integrity, ingenuity, & superior customer care.

Fusion Philosophy

Fusion Philosophy: To form a team culture within our company that offers the BEST QUALITY SERVICE by the highest trained and qualified technicians in our industry.

The Fusion Promise

Fusion Promise: Our promise is simple! If you are not satisfied with our services, call our office and we PROMISE we’ll do everything in our power to make it right!

Awards

As a winner of the BBB Torch Award for Marketplace Ethics and Angie’s List Super Service Award, the sky is the limit for Fusion’s future success. It has always been important to give back to the community when you reach your goals. Last year Fusion CRS did just that. Some of the projects launched in 2011-2012 included: Funding art projects for low budget art teachers, launching campaigns to help children and homeless, as well as supporting and donating to Breast Cancer Awareness & Research. It’s never enough but with your support, Fusion will continue to give back where needed and support the wonderful people making a difference in the community.

Charity Work

In the Beginning….

Pablo and Danielle Duque, long time residents of Fort Walton Beach, Florida, began Fusion Carpet Care in February of 2005 and in January 2008 they incorporated and became Fusion Carpet Care, Inc. They decided in the very beginning that Fusion’s focus would be customer service, and of course, along with customer service comes quality cleaning. With hard work, an educated staff, fair practices, and appreciation for loyal customers, the company has more than quadrupled in size since 2005 and is now a major provider of cleaning services across Okaloosa, Santa Rosa, and Walton counties. As a Certified Firm, to encompass all the services offered, Fusion Carpet Care, Inc. became Fusion CRS: Cleaning & Restoration Services in 2012. Fusion CRS is a certified firm in all areas of cleaning from carpet cleaning, tile and grout cleaning, upholstery/furniture cleaning, and water damage restoration. Serving both residential and commercial clients and establishing personal relationships of trust and service has been a rewarding experience.

Meet Our Team

Pablo DuquePresident

Hometown: Santiago, Chile
First job: Electrician
Favorite food is Empanadas, loves the band Queen, and plays the guitar
Personal Motto: Always follow the Golden Rule.

Danielle DuqueVice president

Hometown: Shalimar, FL
First job: Tourist shop in downtown Ft. Walton Beach
Enjoys sleeping in, volunteering at her kid’s school, and working with her church. Personal Motto: Everyone is accountable for there own actions and reactions. You have a choice!

Drew PowellOffice Manager

Drew moved to Florida in 2014. She has been with Fusion since July of 2019. She spends most of her time chasing her fiancé and their 2-year-old around. Drew is a huge Philadelphia Eagles fan. She enjoys eating and binge-watching The Office, Top Chef, and Grey’s Anatomy.

Carlos Gonzalez Crew Leader T1

Carlos enjoys cooking, trying out new recipes, and spending quality time with his two cats. He has been with Fusion since February 2017, but when he grows up, he’d like to be an astronaut! His favorite superhero is Wolverine. His favorite food is sushi or Thai fried rice.

Michael (Mike) CustardCrew Leader T1

Mike has been with Fusion since May of 2019. He is married and has four daughters! Given the opportunity to switch places with anyone, Mike would become a cool animal. His go-to karaoke are Disney songs. And when he grows up, Mike would like to be retired!

Brandon Cotton Crew Leader T1

Brandon is a married father of 4 children. His favorite superhero is Iron Man. He is a lover of all foods and playing the drums. If Brandon could switch places with anyone for a day, it would be his son. He joined Fusion in November of 2019.

Rodney Walker Apprentice

Rodney, although from Philly, is a 49ers fan. He has 3 children. In his spare time, he enjoys playing cards and relaxing with a cold beer. When he grows up, Rodney inspires to be a lovable man! He has been with us at Fusion since November of 2019.

Cameron Apprentice

Cameron joined the Fusion family in January of 2020. He has a 5-year-old son, and his goal in life is to be a good dad! Cameron’s favorite sport is basketball & his team is the Lakers. For his dream vacation, you can find him on the beaches of Hawaii, enjoying some pizza.

Francisco Di MasiApprentice

Francisco, who we lovingly call Chewy, started with Fusion in January 2020. He is a fan of Lord of the Rings, Korean food, and playing MMOs. He has two kids, and he enjoys helping them with their homework. His favorite superhero is Superman.

Robert DawkinsCrew Lead in Training

Hometown: Jamaica
Robert joined Fusion in May of 2020. He enjoys playing soccer and eating rice, peas, and chicken. His favorite superhero is Superman because he can fly everywhere with no visa! His dream vacation would be to visit Africa. Robert has a daughter on the way this year!