About Us

We Service Destin, Niceville, Navarre, Crestview, Fort Walton Beach. In the Florida Panhadle

Why Choose Us?

A Step Above the Rest
The carpets, tile, air ducts, and furniture in your home is a part of the fabric of your life. Taking care of them properly requires care and trust in the right company for the job. Part of our mission is to provide honorable service completed by a responsible and dependable team.

We Trust Our Technicians
Fusion makes it a priority to train our technicians weekly to ensure continued growth and knowledge in our field.
We will only allow someone to service your home that we would trust in our own.
Each member of our team must pass a thorough background check.
All employees at Fusion must complete a drug test before they are hired.
We instill in all staff members the importance of customer service first and foremost.
Fusion works with the goal of establishing a sincere relationship with all of our customers, from the time you call to the moment our technician finishes.

Who Is Fusion

Our Company Mission

Our mission is to provide professional services infused with quality, integrity, ingenuity, & superior customer care.

Fusion Philosophy

Fusion Philosophy: To form a team culture within our company that offers the BEST QUALITY SERVICE by the highest trained and qualified technicians in our industry.

The Fusion Promise

Fusion Promise: Our promise is simple! If you are not satisfied with our services, call our office and we PROMISE we’ll do everything in our power to make it right!

Awards

As a winner of the BBB Torch Award for Marketplace Ethics and Angie’s List Super Service Award, the sky is the limit for Fusion’s future success. It has always been important to give back to the community when you reach your goals. Last year Fusion CRS did just that. Some of the projects launched in 2011-2012 included: Funding art projects for low budget art teachers, launching campaigns to help children and homeless, as well as supporting and donating to Breast Cancer Awareness & Research. It’s never enough but with your support, Fusion will continue to give back where needed and support the wonderful people making a difference in the community.

Charity Work

In the Beginning….

Pablo and Danielle Duque, long time residents of Fort Walton Beach, Florida, began Fusion Carpet Care in February of 2005 and in January 2008 they incorporated and became Fusion Carpet Care, Inc. They decided in the very beginning that Fusion’s focus would be customer service, and of course, along with customer service comes quality cleaning. With hard work, an educated staff, fair practices, and appreciation for loyal customers, the company has more than quadrupled in size since 2005 and is now a major provider of cleaning services across Okaloosa, Santa Rosa, and Walton counties. As a Certified Firm, to encompass all the services offered, Fusion Carpet Care, Inc. became Fusion CRS: Cleaning & Restoration Services in 2012. Fusion CRS is a certified firm in all areas of cleaning from carpet cleaning, tile and grout cleaning, upholstery/furniture cleaning, and water damage restoration. Serving both residential and commercial clients and establishing personal relationships of trust and service has been a rewarding experience.

Meet Our Team

Pablo DuquePresident

Hometown: Santiago, Chile
First job: Electrician
Favorite food is Empanadas, loves the band Queen, and plays the guitar
Personal Motto: Always follow the Golden Rule.

Danielle DuqueVice president

Hometown: Shalimar, FL
First job: Tourist shop in downtown Ft. Walton Beach
Enjoys sleeping in, volunteering at her kid’s school, and working with her church. Personal Motto: Everyone is accountable for there own actions and reactions. You have a choice!

Liz Massie Office Manager

Originally from VA, but has spent almost 25yrs in FL.
First job: Blockbuster Video (if you can remember a time before streaming!)
She has a healthy obsession with Disney and Mermaids! Lived in Fort Walton Beach for the past 11 years and is raising her 3 sons with her husband, who is a local barber. Liz can’t say no to an Iced Caramel Macchiato or anything that represents her Alma mater THE Florida State University.

Michael (Mike) CustardCrew Manager

Mike has been with Fusion since May of 2019. He is married and has four daughters! Given the opportunity to switch places with anyone, Mike would become a cool animal. His go-to karaoke are Disney songs. And when he grows up, Mike would like to be retired!

Rodney Walker Assistant Crew Manager

Rodney, although from Philly, is a 49ers fan. He has 3 children. In his spare time, he enjoys playing cards and relaxing with a cold beer. When he grows up, Rodney inspires to be a lovable man! He has been with us at Fusion since November of 2019.