About Us Page

We Service Destin, Niceville, Navarre, Crestview, Fort Walton Beach. In the Florida Panhadle

Why Choose Us?

A Step Above the Rest
The carpets, tile, air ducts, and furniture in your home is a part of the fabric of your life. Taking care of them properly requires care and trust in the right company for the job. Part of our mission is to provide honorable service completed by a responsible and dependable team.

We Trust Our Technicians
Fusion makes it a priority to train our technicians weekly to ensure continued growth and knowledge in our field.
We will only allow someone to service your home that we would trust in our own.
Each member of our team must pass a thorough background check.
All employees at Fusion must complete a drug test before they are hired.
We instill in all staff members the importance of customer service first and foremost.
Fusion works with the goal of establishing a sincere relationship with all of our customers, from the time you call to the moment our technician finishes.

Who Is Fusion

Our Company Mission

Our mission is to provide professional services infused with quality, integrity, ingenuity, & superior customer care.

Fusion Philosophy

Fusion Philosophy: To form a team culture within our company that offers the BEST QUALITY SERVICE by the highest trained and qualified technicians in our industry.

The Fusion Promise

Fusion Promise: Our promise is simple! If you are not satisfied with our services, call our office and we PROMISE we’ll do everything in our power to make it right!

Awards

As a winner of the BBB Torch Award for Marketplace Ethics and Angie’s List Super Service Award, the sky is the limit for Fusion’s future success. It has always been important to give back to the community when you reach your goals. Last year Fusion CRS did just that. Some of the projects launched in 2011-2012 included: Funding art projects for low budget art teachers, launching campaigns to help children and homeless, as well as supporting and donating to Breast Cancer Awareness & Research. It’s never enough but with your support, Fusion will continue to give back where needed and support the wonderful people making a difference in the community.

Charity Work

In the Beginning….

Pablo and Danielle Duque, long time residents of Fort Walton Beach, Florida, began Fusion Carpet Care in February of 2005 and in January 2008 they incorporated and became Fusion Carpet Care, Inc. They decided in the very beginning that Fusion’s focus would be customer service, and of course, along with customer service comes quality cleaning. With hard work, an educated staff, fair practices, and appreciation for loyal customers, the company has more than quadrupled in size since 2005 and is now a major provider of cleaning services across Okaloosa, Santa Rosa, and Walton counties. As a Certified Firm, to encompass all the services offered, Fusion Carpet Care, Inc. became Fusion CRS: Cleaning & Restoration Services in 2012. Fusion CRS is a certified firm in all areas of cleaning from carpet cleaning, tile and grout cleaning, upholstery/furniture cleaning, and water damage restoration. Serving both residential and commercial clients and establishing personal relationships of trust and service has been a rewarding experience.

Meet Our Team

Pablo DuquePresident

Hometown: Santiago, Chile
First job: Electrician
Favorite food is Empanadas, loves the band Queen, and plays the guitar
Personal Motto: Always follow the Golden Rule.

Danielle DuqueVice president

Hometown: Shalimar, FL
First job: Tourist shop in downtown Ft. Walton Beach
Enjoys sleeping in, volunteering at her kid’s school, and working with her church. Personal Motto: Everyone is accountable for there own actions and reactions. You have a choice!

Drew PowellOffice Manager

Drew moved to Florida in 2014. She has been with Fusion since July of 2019. She spends most of her time chasing her fiancé and their 2-year-old around. Drew is a huge Philadelphia Eagles fan. She enjoys eating and binge-watching The Office, Top Chef, and Grey’s Anatomy.

Brenda HerreraOffice Assistant

Hometown: Durham, NC
Brenda moved from NC on August of 2020. She speaks fluent Spanish and English. Her husband and toddler daughter keep her busy most of the time but when she can, she loves running, kayaking, and crocheting. When she grows up she wants to be a golden retriever living on a farm.

Carlos Gonzalez Crew Leader T1

Carlos enjoys cooking, trying out new recipes, and spending quality time with his two cats. He has been with Fusion since February 2017, but when he grows up, he’d like to be an astronaut! His favorite superhero is Wolverine. His favorite food is sushi or Thai fried rice.

Michael (Mike) CustardCrew Leader T1

Mike has been with Fusion since May of 2019. He is married and has four daughters! Given the opportunity to switch places with anyone, Mike would become a cool animal. His go-to karaoke are Disney songs. And when he grows up, Mike would like to be retired!

Victor VegaCrew Leader

Hometown: Atlanta, GA
Victor and his wife are expecting their first baby next year! His favorite soccer team is Chelsea and would love to coach soccer in the future. His favorite food is Thai food and his favorite movie is Superbad. At the end of the day he likes to go to hit the gym.

Rodney Walker Inspector

Rodney, although from Philly, is a 49ers fan. He has 3 children. In his spare time, he enjoys playing cards and relaxing with a cold beer. When he grows up, Rodney inspires to be a lovable man! He has been with us at Fusion since November of 2019.

Bradley LycanApprentice

Hometown: Louisa, Kentucky
Bradley has a toddler son who is his world! He is a veteran of the U.S Army. During his down time he enjoys watching shows and anime, his favorite is One Piece. His long-term goal is to get his Bachelor’s degree in Business Management. When he grows up he want be a successful business man!

Dartavious MooreApprentice

Hometown: Mississipi
Tay has two children who he likes to play with after a hard day’s work. His favorite food is a nice steak . If he could vacation anywhere, he would go to Africa. On his down-time he likes to read and write, he hopes to become an author in the future!

Dakota RidleyApprentice

Hometown: Texas
As a child, Dakota won a golden ticket to a famous chocolate factory. After getting into the good graces of the owner, he was left with the inheritance of a life-time of chocolate and the factory itself. Since then, he has escaped the burden of running a chocolate factory to start a new life in Florida where the weather is nice and the beaches are beautiful.

Cameron Hensley Crew Leader

Hometown: Fort Walton Beach, FL
Cameron joined the Fusion team in January of 2020. His goal in life is to be a great dad to his son. He is an avid Lebron James fan. His favorite movie is Forrest Gump. He enjoys pizza, superman, and spending time with his son.