About Fusion Cleaning & Restoration · Trusted on the Emerald Coast since 2005
Family-owned since 2005 IICRC Certified Firm

20+ years of cleaning & restoration on the Emerald Coast.

Over twenty years of perseverance, built through hard work, integrity, and positive customer experience. We started in a single van in Fort Walton Beach with a simple promise — deliver an outstanding customer experience and leave every home better than we found it. Two decades, four generations of equipment, and more than forty thousand jobs later, that promise still drives everything we do.

4.9 · 800+ Google reviews · 1,000+ online
Pablo and Danielle, owners of Fusion Cleaning & Restoration, on the Emerald Coast
P&D
Owners
Pablo & Danielle
IICRC Certified Firm — Institute of Inspection, Cleaning & Restoration
BBB Torch Award for Ethics — Better Business Bureau
20
Years on the Emerald Coast
40k+
Homes & businesses served
60min
Minute emergency response time
4.9★
Avg. rating · 1,000+ reviews
Our story

A van, a phone number, and a stubborn idea about doing things right.

In 2005, with a dream and a vision, Pablo and Danielle began cultivating a business that would help clean up the Emerald Coast — one home at a time. Their goal was never to be the cheapest company in town, but instead to build a business rooted in care, communication, integrity, and genuine customer service, where every customer — regardless of status — would receive the "red carpet" experience.

From the very beginning, Fusion Cleaning & Restoration was founded on one mission: to provide professional services infused with quality, integrity, ingenuity, and superior customer service. More than two decades later, that original dream has grown into a thriving reality, and our mission has evolved into what still drives us every day: to provide the most outstanding customer service experience ever.

Unlike the norm in our industry, we believe in educating both our team members and our customers. We stand behind our work with a 100% satisfaction guarantee and have developed systems focused on improving communication, consistency, and efficiency throughout every step of the customer experience — from the very first ad a customer sees to long after the job is complete.

Over the years, Fusion has built a reputation of integrity and excellence along the Emerald Coast, reflected in our 1,000+ combined reviews across multiple platforms, with more than 800 reviews on Google alone. We view every experience — both positive and negative — as an opportunity to improve, grow, and continue becoming the company we set out to be from the very beginning.

We are committed to staying at the forefront of our industry by continually improving our methods and investing in the most up-to-date equipment, tools, and cleaning solutions available.

Fusion is proudly local. Danielle was born and raised in Fort Walton Beach, and Pablo has been a longtime local resident dedicated to serving this community. Beyond cleaning homes and businesses, we are passionate about giving back through local charities and quarterly complimentary cleanings for those in need, including new mothers, the elderly, individuals with disabilities, and families facing hardship.

And when hurricanes threaten the Gulf Coast, our trucks don't leave town — they spread throughout Fort Walton Beach, Destin, Niceville, Navarre, and surrounding communities to help dry out and restore the homes of people we know by name.

Family-owned & operated
Background-checked technicians
Bilingual (EN/ES) dispatch
Twenty years

How we got here.

Every milestone here is a chapter still in play — the trucks, the techs, the carpets, the customers — all still on the road.

2005

One truck, one promise.

Founded in Fort Walton Beach with a dream, vision, and simple mission to deliver an exceptional experience — cleaning carpet, tile, and upholstery by day and handling water mitigation calls by night.

2008

IICRC certification.

Earned our Institute of Inspection, Cleaning and Restoration Certification — and have re-certified every cycle since.

2012

Expanded our vision.

Moved to a new, larger location, expanded our team, grew from two trucks to five, and added our natural fiber rug cleaning division.

2017

Commercial division grows.

Expanded contracts with property managers, schools, and clinics across Okaloosa, Santa Rosa, and Walton counties.

2020

Sanitization at scale.

Rolled out hospital-grade textile sanitization for Emerald Coast schools, clinics, and short-term rentals during COVID-19.

2025

20 years strong.

More than 40,000 jobs completed across the Emerald Coast. Same family. Same phone number. Same commitment to delivering the most outstanding customer experience possible.

Trust, in paperwork

Every cert,
current.

Three credentials we earned the hard way — and re-earn on the published schedule. The work behind every job we quote.

BBB Torch Award for Ethics — Better Business Bureau recognition
2017 · 2021 · 2024
BBB Torch Award for Ethics Better Business Bureau · awarded for leadership character, organizational ethics, and community impact.
IICRC Certified Firm — Institute of Inspection, Cleaning and Restoration
Since 2008
IICRC Certified Firm Institute of Inspection, Cleaning & Restoration · every technician individually trained and re-certified on schedule.
Carpet & Rug Institute Seal of Approval
Approved equipment & solutions
Carpet & Rug Institute Independently tested cleaning systems verified safe for fibers, dye-stable, and water-efficient.
Service area

From Pensacola to 30A.

Ten communities along Florida's Emerald Coast — and one HQ in Fort Walton Beach where the phones ring and the trucks roll out.

Pensacola
Gulf Breeze
Navarre
Mary Esther
Fort Walton BeachHQ
Niceville
Destin
Miramar Beach
Santa Rosa Beach
Crestview
Gulf of Mexico Pensacola Gulf Breeze Navarre Mary Esther Fort Walton Beach Niceville Destin Miramar Beach Santa Rosa Beach Crestview N FLORIDA · PANHANDLE
HQ Fort Walton Beach Daily service area Avg. dispatch: under 60 min
Community

This is where we live, too.

Twenty years in one zip code teaches you who needs help and when. We don't do "community pillar" press releases — we just keep showing up.

Child Advocacy Center

We've supported the Child Advocacy Center several times over the years with donation drives — board games, books, blankets, and other essentials.

Free Cleanings for Neighbors in Need

We provide free and discounted services for people who can't afford them — usually arranged through referrals from folks who know someone going through a hard time.

Breast Cancer Fundraising

We've held breast-cancer fundraisers a few times over the years, with the proceeds donated to the cause.

Hurricane Michael Relief

When Hurricane Michael hit, we donated food and water to families affected by the storm in Panama City.

On the job · Fort Walton Beach

A live commercial extraction — truck-mounted hot water, low-residue rinse, dry in under six hours. The same machine cleans your living room rug.

Reviews

1,000+ reviews. 4.9 average. Twenty years.

4.9/ 5
"After Idalia we had 4 inches of water in the den. Tony's crew was at the door in 47 minutes. Floor saved, drywall saved, sanity saved."
Karen S., Niceville
Google·Apr 2026
"Booked carpet cleaning for the whole house. They moved every piece of furniture, vacuumed twice before they even started extracting, and the carpets feel new."
Marcus B., Destin
Google·Feb 2026
"I've used Fusion for 11 years. Same family, same pride. They charged me less than the quote because the job was easier than expected — who does that?"
Allison K., FWB
Google·Jan 2026
"We manage 18 short-term rentals. Fusion handles every turn. Texts a photo of every completed unit. Invoicing is clean. No drama in three years."
Property mgr., 30A
Google·Dec 2025
Frequently asked

Questions, answered honestly.

If you have a question that isn't here — call us. A human will pick up.

We were founded in 2005 in Fort Walton Beach, Florida. We are now in our twentieth year of continuous, family-owned operation on the Emerald Coast.

We serve the entire Emerald Coast: Fort Walton Beach, Destin, Niceville, Crestview, Navarre, Pensacola, Santa Rosa Beach, Miramar Beach, Gulf Breeze, and Mary Esther — plus the surrounding unincorporated communities.

Yes. Fusion is a fully certified IICRC firm. Every technician is individually IICRC-trained and re-certified on the published schedule. We also hold the CRI Seal of Approval and are honored with the BBB Torch Award for Ethics.

Yes. Water damage doesn't wait for business hours, and neither do we. Our restoration team is on call 24 hours a day, 7 days a week — including holidays. Call 850-651-6600 and we'll typically be on-site within 60 minutes anywhere in the Fort Walton Beach metro.

Yes. We use Carpet & Rug Institute Seal of Approval-rated solutions and pH-neutral rinses that are safe for children, pets, and sensitive surfaces. We can also accommodate fragrance-free and allergen-conscious requests at no extra cost.

Yes. We work with every major carrier (State Farm, Allstate, USAA, Citizens, and dozens more). We document moisture readings and drying logs to industry standards and can bill your adjuster directly so you don't have to front the cost.

Mostly accountability. A national chain routes your job to whoever's available that day; we're locally owned and have answered the same phone here for 20+ years, so the people who quote your job are the ones who stand behind it. Every job is backed by a 100% satisfaction guarantee, and we've built our systems around communication, consistency, and follow-through at every step — from the first ad you see to long after the work is done. It's why we've earned 1,000+ reviews across platforms (800+ on Google), and we treat every one, good or bad, as a way to keep improving.

Yes. In-home estimates are free for jobs over 500 square feet or for any restoration scope. Smaller jobs we'll quote over the phone with a few details about the room.

Ready when you are

Two ways in. Same answer.

Schedule online for routine cleanings — pick your day, pick your window. Or call us for anything urgent: water, storm, smoke. We pick up.

Routine8 AM – 5 PM, Mon–Fri
Emergency24 / 7 · 365
Avg. dispatch< 60 minutes
Service areaEmerald Coast, FL
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