About Our Company

History

A Legacy of Excellence In Fort Walton Beach

Back in 2005, we started Fusion Cleaning and Restoration with one clear goal: to give the best floor and fabric care to the people of Florida’s Emerald Coast. Since then, we’ve worked hard to become a trusted name in both homes and businesses. Our team’s dedication is what makes us stand out. We treat every job, big or small, with the same care and attention. We’re proud of where we started, and even prouder of where we are today. Our promise? To keep giving the Emerald Coast top-notch service for years to come.

Historical Events:

Highlights

Awards, Recognition, and Community Commitment

Fusion Cleaning and Restoration is not only recognized for service excellence, having received the BBB Torch Award for Marketplace Ethics and the Angie’s List Super Service Award, but also for our commitment to the community. Our recent endeavors include:

  • Arts Education Support: Sponsoring projects for underfunded art educators to keep creativity alive.

  • Community Drives: Initiating efforts to aid children in need and the homeless.

  • Health Advocacy: Actively supporting Breast Cancer Awareness & Research.

While our contributions are a starting point, with the Fort Walton Beach community’s support, we’re determined to make a lasting impact. Fusion isn’t just a business; it’s a force for positive change.

Our Community Commitment

Community Spirit in Action: Team Donation Drive Success

At Fusion Cleaning & Restoration, our mission extends beyond providing top-notch cleaning and restoration services. We believe in making a tangible difference in the communities we serve. Our team is passionate about giving back and fostering a sense of unity and support within the Emerald Coast.

Recently, our dedicated team organized a donation drive, amassing a significant collection of board games, books, blankets, and more essentials. These items were lovingly donated to the Child Advocacy Center, an organization close to our hearts. The Child Advocacy Center does remarkable work in providing support and services to abused children, and we are humbled to contribute to their noble cause.

IICRC Cerfied Firm

You may often see or hear us mention our ‘stamp of approval‘ better known as an IICRC certification. As a certified firm, we definitely stand out from the rest! Don’t know why? We’ll tell you…

  • Customers trust us. As trained technicians, we can reassure our clients that they’re in good hands with individuals that are equipped and knowledgeable about the cleaning and restoration industry.
  • Our services extend from commercial & residential cleaning far into water damage restoration. We’re able to offer a full spectrum of services because we’re fully backed by IICRC. That also means ongoing training on the latest equipment and techniques!
  • We’re unmatched! Being certified give us a marketing edge! You can find Fusion CRS in endless databases as a certified, insured firm. Not only are we able to stay ahead of the competition, but our clients are able to receive the best services possible. 
  • Integrity is deeply instilled in our company. Being able to proudly wear the IICRC logo shows that we genuinely care about upholding the best practices.

OUR TEAM

Meet The Fusion Team

At the heart of our success is a group of dedicated and passionate individuals who come together to make a difference. Our team is a blend of diverse backgrounds, talents, and experiences, united by a common goal: to deliver unparalleled service and results to our clients.

President

Pablo Duque

Pablo Duque, company president from Santiago, Chile, started his career as an electrician. He has a penchant for empanadas, is a fan of the band Queen, and enjoys playing the guitar. His guiding principle is the Golden Rule.

Vice President

Danielle Duque

Danielle Duque is the Vice President from Shalimar, FL. Her first job was at a tourist shop in downtown Ft. Walton Beach. She loves to sleep in, volunteers at her child’s school, and is actively involved with her church. Her personal motto is: “Everyone is accountable for their own actions and reactions. You have a choice!”

Office Manager

Rachael Steward

I was born and raised in Fort Walton Beach and am a proud local of the community in which I serve. I left the area for a time while working in the trauma field as a combat medic in the Army. After working in this field for 5 years I made the decision to move in another direction and went back to school to get my BAS in Project Management and move my career into another direction. I am a mother of 2 wonderful children. My son is 21 this year and my daughter is 12 and a cheerleader at Bruner Middle School. I spend most of my free time either with my children and their activities or in my kitchen baking. I am usually covered in flour and smiles and surrounded by music if I can help it.

Team Member

Rodney Walker

Rodney Walker is the Assistant Crew Manager at Fusion since November 2019. Originally from Philly, he’s a 49ers enthusiast with three kids. Rodney enjoys card games and unwinding with a cold beer. His aspiration is to be a lovable man.

Office Assistant

Kathy Serna

Kathy Serna is an Office Assistant from North Carolina. She has a passion for street tacos, Bob Ross painting classes, and crafting. Kathy enjoys country music, has two daughters, and amusingly owns a rooster.

Team Member

Gustavo Arango

Gustavo Arango is a team member from Colombia, now living in Fort Walton Beach. He’s known for being exceptionally friendly and has a knack for humor.

Team Member

Jerome W

Jerome W is a team member from Jacksonville, FL, and a passionate football fan supporting the Jacksonville Jaguars and Florida Gators. As a child, he admired Superman and aspired to lead a bank. Jerome enjoys pizza outings and singing “Billy Jean” by Michael Jackson at karaoke. He’d love to swap roles with the president for a day and dreams of vacationing in Costa Rica.

Team Member

Chris

“I am originally from Louisiana with a dream of one day becoming a business owner. I love reading books by Stephen King, and my favorite superhero is Batman. I have two amazing kids, and my favorite food is Mexican. One day, I hope to travel to Rio de Janeiro. I love the show ‘Blue Bloods’, and my favorite sports team is the Saints.”

First-Class Service

At Fusion Cleaning and Restoration, we don’t just offer cleaning services; we deliver an experience. Our unwavering commitment to first-class customer service ensures that every interaction with us is seamless, professional, and tailored to your needs. We believe in treating each customer with the respect and attention they deserve, making you our top priority.

Certifications That Speak Volumes

Our dedication to excellence is reflected in the prestigious certifications we hold. We’re proud bearers of:

  • The Carpet and Rug Institute Seal of Approval: A testament to our advanced techniques and high standards in carpet and rug care.

  • IICRC – Institute of Inspection Cleaning and Restoration Certification: A recognition of our comprehensive expertise in inspection, cleaning, and restoration.

These certifications aren’t just badges; they’re a promise that we are equipped with the best knowledge and practices in the industry.

Reviews from Our Community

But don’t just take our word for it. With hundreds of 5-star reviews from satisfied customers, our reputation in the Fort Walton Beach community speaks for itself. Each review is a story of a home transformed, a business revitalized, and a customer delighted.

Schedule Today!